Infinity Robot Final Update Dear Infinity Robot Backers,
As backers of our Infinity robot, you have been instrumental in supporting our vision and journey from the start of our production. However, it is with deep regret and careful consideration that we are announcing the end of the Infinity Robot program.
We have reached a critical juncture where we must confront the reality of the situation.
After extensive evaluation, testing, and additional prototypes, it has become evident that our Infinity Robot has fallen short of the high standards of durability, accuracy, and performance we set out to achieve. We understand the disappointment and frustration of this announcement, and for that, we sincerely apologize.
Over the past 6 months, we’ve been conducting lifetime testing on the Infinity Robot internally as well as requesting feedback from backers on our Infinity v2, all of which have failed to meet our expectations.
The biggest concern has been the durability of the motors. Despite testing motors and parts from multiple manufacturers, the components have proven to be susceptible to wear and tear over time, causing the robot to fail after less than 60 hours of use. Further testing also revealed performance/accuracy issues and other inconsistencies beyond our acceptable quality control limits.
The Infinity App will continue to evolve as we look to grow our table tennis content and encourage you to continue to use the app as a resource for learning, training, and development. We will also be adding additional pickleball content soon.
We extend our sincerest apologies for any inconvenience or disappointment caused by this update and the time it took to create this. We will always remember the support and belief you’ve shown us.